Drawing on more than 25 years of Medicare administrative experience, Janet Kyle was promoted to Executive Vice President of WPS Government Health Administrators in January 2016.
Most recently, she was Vice President - Operations within the WPS GHA division. In this role, she led the operations of the Provider Customer Service Program (PCSP) and Redeterminations areas. She also was responsible for the Quality Management System and maintenance of WPS GHA’s ISO 9001:2008 certification, driving division-wide continuous process improvement with a strong customer focus.
Janet’s leadership culminated in WPS GHA’s receipt of the Centers for Medicare & Medicaid Services (CMS) 2015 PCSP of the Year Award. This award, announced at the CMS Contractor Executive Meeting and accepted by Janet on behalf of WPS GHA, recognizes the Medicare Administrative Contractor (MAC) that “best embraces… approaches that show proven results, and strategic collaboration, to reach a level of performance that is greater than the sum of its parts.”
Prior to the VP - Operations position, Janet served as VP - Medicare Program Management at WPS.
Janet came to WPS from Mutual of Omaha, where she served as Vice President of Medicare.
Janet’s entire career has been dedicated to the Medicare program. Her education in accounting at the University of Nebraska prepared her to become a Medicare Accountant at Mutual of Omaha. From there, she took on increasingly challenging positions within the Mutual of Omaha Medicare Financial department, ultimately leading to her role as Medicare Financial Officer, a position that she held for five years before her promotion to Vice President of Medicare.
Janet has established strong working relationships with CMS and other business partners and has steadily and successfully led her teams to develop these same effective relationships.
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